1, Introduction

It is important to us to comply with the current applicable data protection regulations and laws. Below, a detailed discussion and presentation of the data protection measures and data collection processes of https://synergym.hu/ and ArtiFF LLC is represented.

The data is managed by ArtiFF LLC and it is responsible for handling personal data.

Contact Details:

Name: ArtiFF LLC
Registered Address: 1142 Budapest, Tengerszem St. 80.
Commencement of Business Activity: 2010.12.14.
Company Registration Number: 01-09-950937
Tax Number: 23057890-2-42
Phone Number: +36 1 781 6620
Email Address: info@synergym.hu

2, What personal data do we process and why?

Personal data clearly allows the prices identification of an individual.

. https://synergym.hu/ we process the following personal data, with the exact legal basis specified:

Communication Data

This includes any messages you send us via the website, email, social media, or any other form of communication.

We process and retain this data to complete the services we offer and to provide a basis for legal resolutions in the event of potential claims.

The legal basis for processing this data is the user’s interest in our activities, as expressed through the messages addressed to us.

Client Data

This includes data related to the use of the services, such as the individual’s name, address, email address, phone number, or service details.

We process this data to ensure the successful delivery of services and to maintain legally compliant records of the mentioned services provided.

The legal basis for storing this data is the fulfillment of the contract established between the client and ArtiFF LLC by our services.

User Data

This includes data generated during the use of the website, which enables its technical operation, ensures the site’s security, stores backups of user activity, and provides you access to relevant content.

The legal basis for processing this data is the user’s interest in our activities, which requires storing this data to ensure the site’s proper functioning and security.

Technical Data

This includes data generated during the use of the website, such as IP addresses, login information, browser details, time spent on specific pages, page views and navigation paths, the number and timestamps of visits, different time zones, and device information used to access the site.

The source of the data is our analytics software.

We process the data to analyze user habits on the site, maintain its security, and evaluate the effectiveness of our marketing decisions.

The legal basis for processing this data is the user’s interest in our activities, which allows us to process this data in compliance with security requirements and utilize it to enhance business growth and operational efficiency.

Marketing Data

This includes visitors' preferences regarding the types of marketing content they prefer to receive from us. We process this data to enable participation in prize draws and to send advertisements related to our services that the users have shown interest in.

The legal basis for processing this data is the user’s interest in our activities, which allows us to process this data in compliance with security requirements and utilize it to enhance business growth and operational efficiency.

The collected data may occasionally be used for purposes such as providing relevant advertisements on platforms like Facebook™ and other dynamic advertising interfaces, while measuring the effectiveness of these advertisements.

The legal basis for processing this data is the user’s interest in our activities, which allows us to process this data in compliance with security requirements and utilize it to enhance business growth and operational efficiency.

We do not collect sensitive data focusing on ethnicity, religious beliefs, sexual orientation, political opinions, trade union membership, health background, or genetic and biometric information.

3, How do we collect data?

We can collect personal data in ways where the user directly provides it to us (e.g. by using our service or sending us a message).

Additionally, certain data is automatically collected during the use of the website, such as through “cookies” or other technologies. These only become active if the user gives their consent.

For more information, please see our Cookie Policy.

We also receive certain data from our external partners, such as analytics providers like Google (non-EU partner) and advertising networks like Facebook™ (non-EU partner).

4, Our practical steps for data protection

ArtiFF LLC the protection of user data and compliance with applicable regulations are of outmost importance. Following a data protection impact assessment conducted for the website, we created a list of the collected data, its importance, legal basis, and compliance with the law.

• To protect the data received through forms and generated on the website, we use SSL certification across the entire website (Let’s Encrypt Authority X3 certification).

• To safeguard the site against cyberattacks, we employ premium security software (iThemes Security Pro) to protect stored data from “brute force” and unauthorized access attempts.

• In our database, client and user data are stored in encrypted (pseudonymized) form, making them unclear to third parties.

• Through this Privacy Policy, we offer users with the opportunity to request information about how their personal data is handled, as well as to request the modification or deletion of this data.

Occasionally, we may need to provide data to service partners essential to our business operations (e.g., storage providers, newsletter software).

In such cases, we always ensure our partners comply with GDPR requirements. For U.S.-based partners, we verify their participation in the EU-US Privacy Shield framework and require them to sign a data processing agreement to ensure the confidential handling of data.

5, Marketing Communication

Marketing communication is essential for the operations of the business. The legal basis for processing data related to this is either the interest in our services or the consent of the users

In accordance with the European Union’s Privacy and Electronic Communications Regulations (PECR), we send marketing messages to users who have utilized our services or consented to receiving marketing communications.

We ensure that users can withdraw their consent and unsubscribe from marketing messages. Each email contains a visible link for unsubscribing, and users can also request to be removed from our database by emailing us at info@synergym.hu email address.

We may still send messages related to our services after users unsubscribe from marketing communications

6, Note in accordance with Personal Data

Occasionally, it is necessary to share personal data with specific partners to maintain efficient business operations:

• IT Service Providers: Providers who troubleshoot and maintain our systems.

• Expert Partners: Lawyers, accountants, bankers, and insurers.

• Government Authorities: Entities that require reports on our activities.

International Data Transfers

Occasionally, it is necessary to share user data with service partners outside the European Economic Area (EEA) to maintain efficient business operations.

Countries outside the EEA often do not offer the same level of data protection, and European laws prohibit the transfer of data without ensuring that conditions are met.

Whenever personal data is transferred outside the EEA, in addition to the steps highlighted in Section 4, we take the following measures to ensure the secure handling of data:

• We only transfer data to countries deemed adequate by the European Commission in terms of data security.
• We only use U.S.-based services that are part of the EU-US Privacy Shield framework.

If the above conditions are not met, we will seek consent from users before transferring any of their data. They can withdraw consent at any time.

Links to External Sites

This website may occasionally contain links to external sites or code snippets that support the functionality of third-party services.

Clicking on these links or using the hidden solutions may allow external partners to collect user data.

While we take all practical steps to review our partners, we have no control over their privacy policies and cannot be held responsible for their data handling policies.

7, Data Retention Period

We store user data only for as long as required to fulfill legal, accounting, or reporting obligations, or as needed for the operation of our services.

When determining the data retention period, we consider the volume, nature, and sensitivity of the data, as well as the potential impact of a data breach in case of a security incident.

For tax purposes, we are obligated to retain clients' billing and other related data for at least 8 years to comply with legal obligations.

In certain circumstances, we may use anonymized data for statistical purposes, in which case the data may be stored for an indefinite time without prior notice.

8, User Rights

As a citizen of the European Union, the General Data Protection Regulation (GDPR) grants the following rights to users of the website:

a, Access to Personal Data

Users of the website have the right to request a copy of the personal data stored by ArtiFF LLC In general, such requests are completed free of charge within 14 days of the request being submitted.

In cases of repeated, fraudulent, or unreasonable data requests, ArtiFF LLC may charge a fee for providing the data and may require additional time to complete the request.

Furthermore, ArtiFF LLC reserves the right to request proof of identity before releasing any data to prevent misuse. To obtain your personal data, please fill out the contact form below:

Data Request / Data Deletion / Data Restriction